And Thats That Inc.
| ANDTHATSTHAT.COM | SHIPPING & TERMS OF SALE | PAYMENT METHODS | CONTACT US | GOOMBAS BOOK INFO |
TERMS
OF
By placing an order with And Thats That Inc. you hereby agree to the following terms:
SHIPPING
All merchandise is shipped via UPS Ground (approximately 5-7 business days most cities, not guaranteed). Book orders will be shipped via USPS Media Mail.
We make every attempt to ship your package within 24 hours of receipt of payment, Monday - Friday.
UPS does not ship to PO Boxes. Please make sure that you list a valid street address for their delivery. Items ordered together may possibly not ship together. We will make every effort to inform you of any back orders and provide an estimated ship date.
In
the unlikely event that an item is lost or damaged we will assist
in filing an insurance claim with UPS. We will not issue a refund
or replacement until we receive payment from UPS.
If
you would like USPS shipping, we will be happy to accommodate
you, but in our experience it is a higher cost than UPS. Book
orders will be shipped via USPS Book Rate.
SALES
TAX
RETURNS
BOOKS & INFLATABLE ITEMS MAY NOT BE RETURNED. If you received the
wrong product we will gladly take the necessary steps to correct your order. We
do not accept returns for merchandise that is covered under the manufacturers
warranty. All defective merchandise that is not covered under the manufacturers
warranty may be
returned within 7 days of invoice date and will incur a 15% restocking fee. After 7 days, all sales
are final. Merchandise must be in original, unworn,
unwashed condition, in original UNOPENED packaging including packaging,
documentation, warranty cards, manuals, accessories, etc . For returns,
please e-mail us at sales@andthatsthat.com
to obtain a return authorization number. Returns must have this
number on the outside of the package to be accepted. Please
indicate in your e-mail if the return is an exchange or refund and include a copy of your invoice with the
return. Please send your return via prepaid, insured mail. Sorry,
no refunds or credits for shipping/handling charges. Shipping
charges for exchanges will be billed to the customer. Credits
will be processed within 14 days of receiving the return.
PREORDERS
Cancellations
of preorders will be accepted only if timely, and we will not
accept cancellations once we receive the new product and begin
assigning items to preorders and begin the process. If your
payment is not received 10 days prior to the release date of the
preordered item we reserve the right to cancel your order.
PRIVACY POLICY
We do not share or sell customer information. Nor will you be added to any mailing list or newsletter.